For Customer Support

Voice typing for high-volume customer support

Triage 200+ tickets a day, reply in your authentic voice instead of canned macros, and let FluidVox preserve every product name and acronym in your custom dictionary. Per-channel tone keeps Slack casual and Zendesk professional.

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Why support teams

Three reasons CS reps switch to voice

Volume + tone + accuracy. The combination matters.

1

Volume velocity

Speaking is 3× faster than typing. The compounding gain across hundreds of daily replies is significant.

2

Authentic voice over macros

Customers tell the difference between voice-drafted replies and canned templates. Voice keeps the human touch at scale.

3

Product-name accuracy

Custom dictionary entries preserve every product, feature, and internal term — no more autocomplete fights.

Apps

Channels customer support reps live in

Help desks, email, and team chat.

A typical support shift

Hour 1

Inbox triage

Speak responses to 30 tickets in the first hour. Per-app tone keeps each one register-appropriate.

Hour 2

Slack escalations

Hand off complex issues to engineering with context-rich Linear tickets dictated in 30 seconds.

Hour 4

Knowledge base update

Capture the resolution from a tough ticket into Notion for the team's reference.

Hour 6

End-of-shift handoff

Voice-dictate the open-issue handoff in Slack for the next shift.

Capabilities

Capabilities for support workflows

Dictionary, tone, and reply velocity.

Custom dictionary at scale

Product names, plans, error codes

Add hundreds of product-specific terms. FluidVox preserves them across every reply, every shift.

Per-app tone matching

Right register, every channel

Professional in Zendesk and Outlook. Casual in Slack. Concise in Linear. No manual switching.

14-day free trial

Test on real ticket volume

Run FluidVox on a typical shift before deciding. No credit card required.

Frequently asked questions

Try FluidVox free for 14 days

Full access, no credit card required. Then $2.99/month or $39 one-time.

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